Client in the Numbers
Introduction
Client with a mission to enable electric travel for everyone - operating a high-power charging network along highways in 20+ European countries, providing 100% renewable energy, and promoting carbon-neutral driving across their extensive network
The Need
The client sought to solve elementary business needs stemming from dissatisfaction with an outsourced solution, which they deemed unsustainable in the long term. Recognizing the unsustainability of this approach in the long term, the client grappled with the need to transition away from it.
They sought a more sustainable and user-friendly payment and charging process. The ultimate goal was to transition away from the existing fee structure, enhance the user experience, and establish itself as the largest network of EV charging stations in Europe.
The Challenge
The client's main challenge stemmed from their previous payment system, which became unsustainable in the long term. They initially adopted this approach for its speedy go-to-market (GTM) implementation, but they encountered limitations such as the absence of personalization and branding in their basic app. This dual challenge led to the need for a more efficient and user-friendly payment and charging process.
The goal was to transition from the existing model and enhance the user experience. The client aimed to find a solution that could seamlessly handle charger detection, real-time updates, and payment processing, addressing the shortcomings of their current setup and aligning with their broader goal of becoming a prominent network of EV charging stations in Europe.
The Cleevio Solution
Cleevio's innovative design and development have resulted in an end-to-end tool that seamlessly handles the charging process from start to finish, including charger detection, real-time charging progress updates, navigation, payment and billing processing.
Our Impact in Action
- Market Research, MVP, Idea Validation: Shaped client's vision with thorough market research, defined MVP, and validated ideas.
- User Experience Design: Intuitive wireframes and captivating app designs that put user experience at the forefront.
- Full-stack Development Expertise: From iOS and Android apps to web frontend and backend systems, we engineered a solution for our clients.
- Seamless Integrations: Orchestrated smooth integrations with industry giants like Google Maps, Adyen, AWS Cognito, Arvato (Riverty) and has.to.be (Charge-point).
- Testing and Quality Assurance: Employed rigorous manual and automated testing to ensure a flawless app experience, minimizing glitches.
- 24/7 support for Sustained Performance: Established a streamlined DevOps pipeline, ensuring SLAs are met and 24/7 ongoing support and maintenance to sustain optimal performance.
Cleevio's mobile app solution transformed the client's EV charging venture, propelling them towards their goal of becoming Europe's largest charging network - seamlessly managing charger detection, real-time updates, and payments, garnered impressive metrics: 1 million+ downloads, 15,000+ daily users, and 220,000+ monthly users, with a stellar 4.4-star App Store ranking.
Cleevio's end-to-end approach, from market research to integrations and rigorous testing, ensured sustained success, highlighting their impact on shaping the client's vision and market position.